FAQ's

1. Where is Bellevie store based?

We are proudly based in France and deliver quality fashion and lifestyle products to customers across the country and select international destinations.

2. How long does shipping take?

• France (Standard Shipping): 2–5 business days

• International Orders (if applicable): 7–14 business days
  Once shipped, you’ll receive a tracking number via email.

3. Do you offer international delivery?

Yes, we currently deliver to selected European countries. Please check shipping availability at checkout or contact us before placing an international order.

4. How can I track my order?

You’ll receive a tracking link in your confirmation email once your order ships. You can track the package through our carrier’s website.

5. Can I return or exchange an item?

Yes, you can return items within 14 days of delivery as per EU law, provided they are unused and in original packaging. Check our Refund Policy for full instructions.

6. What should I do if my item arrives damaged or defective?

Please email us at Belleviestore56@gmail.com within 48 hours of delivery with clear photos of the issue. We’ll assist you with a replacement or refund right away.

7. Can I cancel or change my order?

If your order hasn’t been shipped yet, contact us at Belleviestore56@gmail.com as soon as possible. Once dispatched, cancellations or changes aren’t possible.

8. Are your products authentic and high quality?

Absolutely. We carefully source and quality-check every product before shipping to ensure your satisfaction.

9. How can I contact your customer service?

You can reach us via email at:
📧 Belleviestore56@gmail.com
We typically respond within 24–48 hours on working days.