Shipping Policy

At Bellevie store , we're committed to delivering your orders safely and on time. Below you'll find all the information regarding our shipping process.

1. Shipping Regions

We ship orders throughout France and select European countries .

2. Order Processing Time

• All orders are processed within 1–3 business days

• Orders placed on weekends or public holidays will be processed the next working day

• Once processed, you will receive a confirmation email with tracking info (if applicable)

3. Estimated Delivery Times

Note: Delays may occur due to customs, weather, or courier issues.

4. Shipping Costs

• Standard shipping in France : €3.99 or free on orders over €50

• International shipping : Rates are calculated at checkout based on destination and weight

5. Tracking Your Order

Once your order ships, you'll receive a tracking link via email.
If you haven't received it within 5 days of placing your order, please contact us at Belleviestore56@gmail.com.

6. Customs & Import Taxes

Customers are responsible for any customs duties or taxes applied to international shipments.
Bellevie store is not liable for delays or fees due to customs.

7. Incorrect Address or Missed Delivery

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders lost due to incorrect or incomplete addresses.
If a package is returned to us, reshipping charges may apply.

8. Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us immediately at Belleviestore56@gmail.com

• Include your order number and clear photos (for damaged items)

• We will work with the courier to resolve the issue or send a replacement if eligible

9. Contact Us

📧 Email: Belleviestore56@gmail.com
⏰ We typically respond within 1–3 days